Why Reports Fail to Queue

It is possible that a report you queue will not run successfully.

There are several reasons why this might happen.

  • You already queued the report using the same search parameters and the first queued report has not yet run.
  • The original report you queued was deleted after you queued it and before the queued report could be processed.
  • The report is deleted from the queue by another staff member before the report can run and you can view it. However, only the staff member who queues the report and staff members with the Analytics Administrator profile permission can remove reports from the queue.
  • The queued report processes, but isn't opened within the number of days specified in the PURGE_QUEUED_REPORT_DAYS configuration setting. Queued reports and dashboards that have been run but not opened within this time period are automatically removed. The default value for this configuration setting is seven days.
  • You manually queue a report or dashboard that cannot run due to the query surpassing a limit on the number of database rows that can be accessed.

Notifications for queued reports that fail to run include information about the cause of the failure. If the recipient has permission to edit the report that failed, links to the report analyzer are also included. See Troubleshoot Reports Using the Report Analyzer.