Security Significance

This table describes recommended security-related settings by significance. They are grouped by high, medium, and low in security significance.

Recommended Security-Related Settings By Significance

Significance Configuration Setting Recommended Setting
High

CHAT_WS_API_IP_HOST

Set to allowed IP addresses and subnet masks.

Note: To enable this hidden setting and define your allowed IP addresses and subnet masks, Submit a Service Request.

CLIENT_SESSION_EXP

15

This setting is also used in the desktop usage administration feature.

CP_FORCE_PASSWORDS_OVER_ HTTPS

Yes

CP_LOGIN_COOKIE_EXP

As needed.

CP_REDIRECT_HOSTS

Set to allowed hosts or leave default setting (blank) to prevent all redirects outside of the interface domain, including external sites.

EU_CUST_PASSWD_ENABLED

Yes

SEC_VALID_ADMIN_HOSTS

Set to allowed IP addresses.

SEC_VALID_CHAT_API_HOSTS

Set to allowed hosts and subnet masks.

SESSION_HARD_TIMEOUT

12

Medium

CHAT_CORS_ALLOWLIST

Set to allowed origins.

CP_CONTACT_LOGIN_REQUIRED

As needed.

CP_LOGIN_MAX_TIME

As needed.

EGW_PASSWD_CREATE

Yes

EGW_SECURE_UPDATE_MODE

2

EGW_VISUAL_EMAIL

No (default = Yes)

FACEBOOK_INCIDENTS_ENABLED

Yes

FATTACH_OPEN_ENABLED

Yes

INC_PRIVATE_TRANSCRIPT_ONLY

Yes

SEC_EU_EMAIL_LINK_EXPIRE

8

SUBMIT_TOKEN_EXP

30

WEBFORM_ID_BY_COOKIE_ DEFAULT

As needed.

WEBFORM_ID_BY_LOGIN_ DEFAULT

As needed.

WEBFORM_ID_BY_LOGIN_ REQUIRED_DEFAULT

As needed.

WEBFORM_ID_BY_URL_PARAM_ DEFAULT

As needed.

WEBFORM_SET_COOKIE_DEFAULT

As needed.

WIDGET_INSTALLATION_HOSTS

Set to allowed domain names.

Low

CP_COOKIES_ENABLED

As needed.

CP_MAX_LOGINS

As needed.

CP_MAX_LOGINS_PER_CONTACT

As needed.

Note: If you set a value for this setting, you must also set a non-zero value for CP_LOGIN_MAX_TIME.

FACEBOOK_OAUTH_APP_ID

As needed.

FACEBOOK_OAUTH _APP_SECRET

As needed.

FATTACH_MAX_SIZE

As small as practical for your needs.

Note: Regardless of the file attachment limits you define, file upload will fail if the upload takes more than 5 minutes.

LOGIN_SECURITY_MSG

As needed.

MYSEC_AUTO_CUST_CREATE

As needed.

SEC_BROWSER_USER_AGENT

As needed.

SEC_INVALID_ENDUSER_HOSTS

As needed.

SEC_INVALID_USER_AGENT

As needed.

SEC_SPIDER_USER_AGENT

As needed.

SEC_VALID_ENDUSER_HOSTS

As needed.

SEC_VALID_INTEG_HOSTS

As needed.

TWITTER_OAUTH_APP_ID

As needed.

TWITTER_OAUTH_APP_SECRET

As needed.