How You Synchronize Tasks

While viewing or editing a task in Outlook, you can click a button and share the selected task or all your tasks with B2C Service.

If two-way synchronization is set up and you click Sync All Tasks, all your Outlook tasks are added to B2C Service, and all your B2C Service tasks are added to the Outlook Tasks folder.

After task integration is set up on your workstation and the Tasks folder is selected, your Outlook toolbar contains these buttons.

Outlook Buttons for Task Integration

Button Description

Sync Task button. Described in the text.

Select a task from the list and click this button to sync the selected task between Outlook and B2C Service.


Sync All Tasks drop-down list. Described in the text.

Click this drop-down list to display task sync options.

Sync All Tasks

Select to share all tasks between Outlook and B2C Service.

Sync Settings

Select for sync options.