Overview of Questions

Before you create surveys in Feedback, you must first create the questions that your respondents will answer. You can choose different question types to gather responses of different qualities, and you can customize display characteristics of each question.

For example, you can provide space for your respondents to enter their answers in their own words, returning data that is often specific and insightful. Alternatively, you can offer respondents a choice of prewritten answers to a question, which provides you with a consistent, easily interpreted data set. You can also score choice questions and use Analytics to evaluate responses as numerical values.

While some types of question may be more useful than others based on your needs, any combination of question types can be added to a survey. By presenting questions that are concise and meaningful, you can ensure that the feedback you receive will be clear and actionable.