Feedback Permissions

You can use the Feedback options to give staff members permission to add, edit, and delete surveys and questions.

You also can specify permissions for enabling and disabling surveys and editing questions that have already been answered by customers.

Feedback Tab

Field	Description
Survey	These options define the survey permissions for staff members with this profile.
Select All	Select this check box to select all check boxes in the Survey section.
Read/Add/Edit	Select this check box to let staff members with this profile view, create, and edit surveys.
Delete	Select this check box to let staff members with this profile delete surveys. If cleared, the Delete button is not available and staff members cannot delete surveys.
Disable/Enable	Select this check box to let staff members with this profile enable and disable surveys.
Launch/Suspend/Close	Select this check box to let staff members with this profile launch or suspend a survey, relaunch a suspended survey, and cancel a survey.
Modify Opt-in Setting	Select this check box to let staff members with this profile change the Honor Global Opt-in setting when creating or editing a survey.
Modify Frequency Setting	Select this check box to let staff members with this profile change the Limit Frequency of Communication setting when creating or editing a survey.
Modify Recency Setting	Select this check box to let staff members with this profile change the Limit Recency of Communication setting when creating or editing a survey.
Modify Suppression Setting	Select this check box to let staff members with this profile change the Honor External Suppression List setting when creating or editing a survey.
Response Exclusion	Select this check box to let staff members with this profile exclude specific survey responses from reports.
Questions	These options define the question permissions for staff members with this profile.
Select All	Select this check box to select all check boxes in the Questions section.
Read/Add/Edit	Select this check box to let staff members with this profile access questions, including the ability to add and edit questions.
Delete	Select this check box to let staff members with this profile delete questions.
Thread	These options determine if staff members can modify notes in surveys or documents.
Select All	Select this check box to select all check boxes in the Thread section.
Edit/Delete Notes created by logged in user	Select this check box to let staff members with this profile edit and delete notes they have added to a survey or document.
Edit/Delete Notes created by any user	Select this check box to let staff members with this profile edit and delete notes other staff members have added to a survey or document.
Documents	These options define the document permissions for staff members with this profile.
Select All	Select this check box to select all check boxes in the Documents section.
Read/Add/Edit/Delete	Select this check box to let staff members with this profile read, add, edit, and delete documents.
Approve	Select this check box to let staff members with this profile approve documents. If cleared, the Approved check box cannot be selected by staff members when adding or editing documents.
Edit Approved	Select this check box to let staff members with this profile edit a document that has been approved. If cleared, staff members cannot edit documents if the Approved check box has been selected.
HTML Design Mode	Select this check box to let staff members with this profile use the HTML editor in design mode. If cleared, the Design tab does not display and staff members can edit only in source mode.
Content Library	These options define the content library permissions for staff members with this profile.
Select All	Select this check box to select all check boxes in the Content Library section.
Templates	Select this check box to let staff members with this profile view, add, edit, and delete templates.
Snippets	Select this check box to let staff members with this profile view, add, edit, and delete snippets.
File Attachments	Select this check box to let staff members with this profile view, add, edit, and delete files.
Tracked Links	Select this check box to let staff members with this profile view, add, edit, and delete tracked links.
Audiences	These options define the segment and contact list permissions for staff members with this profile.
Select All	Select this check box to select all check boxes in the Audiences section.
Segments	Select this check box to let staff members with this profile add, edit, and delete segments.
Contact Lists	Select this check box to let staff members with this profile add, edit, and delete contact lists.
Assignment	Select this check box to select the check box in the Assignment section.
Appear in Menus	Select this check box to display staff accounts associated with this profile in the Assigned drop-down list when adding or editing surveys or documents.