Add Custom Themes

When editing themes, you can customize them to fit your unique needs.

1. From the Edit Themes page of the Topic Monitoring Wizard, click Add in the Themes to Include section.
   The Theme Editor window opens.
2. Enter a name for the theme in the Name field.
3. Enter a keyword that you want associated with this theme in the Keyword field and click Add.
   The keyword is added to the Keyword list.

   Note: Multiword keywords are not supported by the topic monitor. If multiple words are entered for a single keyword value, only the first word will be used. If the resulting outcome produces too many matches that are irrelevant to your search, try adding other keywords that relate to an appropriate subset of your topic. For example, adding the multiword phrase “customer experience” as a keyword will produce the same effect as adding the single keyword “customer” and the word “experience” will be ignored. For a more accurate result set, add keywords “customer” and “experience” separately.
4. To edit a keyword, click Edit next to the keyword.
5. To remove a keyword from the list, click Remove next to the keyword.
6. To move a keyword up or down in the list, use the up and down arrows to the right of the keyword list.
   When responses are clustered, the keywords at the top of the list are considered more important than the keywords at the bottom of the list.
7. Click OK.