You can add new or existing contacts to an organization.
This procedure is for adding new contacts.
-
Right-click the organization you want to add contacts to and select
Open.
On the standard organization workspace, the organization opens with the Contacts tab
as the active record tab.
- Click Add New on the Contacts tab.
A new contact opens on a subtab.
- Enter the contact’s first and last names in the appropriate
fields.
- Select one or more check boxes in the State drop-down list.
- To enter additional contact information, complete any of
the remaining fields on any of the record tabs. See Add a Contact.
- Click OK.
Clicking OK on the new contact subtab closes the subtab
and saves the contact information in memory, but the contact is not
added to the knowledge base until you save the organization.
- To add more contacts to the organization, repeat the previous
steps.
- Click Save.