Add the CoBrowsePremium Widget

Follow this procedure to add the CoBrowsePremium widget to your customer portal pages.

1. Open the standard.php file in the views/templates folder.
2. Find the following lines of code.

       <div class="rn_Feedback">
          	<rn:widget path="feedback/SiteFeedback"/>
          	<span>#rn:msg:SITE_USEFUL_MSG#</span>
   			</div>
   			</rn:condition>
   			</div>
   

3. Add the following lines of code immediately after the last line you found in step 2.

          	<div>
   			<rn:widget path="utils/CobrowsePremium" />
   			</div>

4. Save standard.php.
5. Promote the customer portal pages to Production.

What to do next

To enable mobile compatibility, follow these same steps to modify the mobile.php template.

After the widgets have been added to the appropriate pages, the standard and mobile page sets need to be enabled. See Stage Customer Portal Pages and Promote Customer Portal Pages.