Edit a Logical Expression
You can modify the logical expressions that join filters in a report.
When you add multiple fixed or runtime
filters at the same level in a report, the filters are automatically joined together with a
logical expression. This defines how the filters should work together to return data. By
default, the logical expression uses Boolean AND logic rather than OR logic. If you have a
filter of incidents.status_id
= Solved
and a filter of incidents.queue_id
= Queue A
, the logical expression is incidents.status_id
= Solved
AND incidents.queue_id
= Queue A.
This expression would result in the report returning only solved
incidents that are in Queue A.
If the default logical expression does not suit your needs, you can modify the expression from the Edit Logical Expression window. You can also delete, edit, and add filters from this window if you decide your existing filters need to be changed while editing the logical expression. Report filters, level filters, and group filters are joined with separate logical expressions, though each expression is edited in the same manner.