To define all the information necessary to generate the quote for the customer, add a
quote to the opportunity and then add sales products to the quote.
You can merge the opportunity and quote data with a quote template. When you select a quote
template from the available options, Opportunity Tracking generates a quote you can save and
send to the customer.
- While editing an opportunity, click the Quotes tab.
- Right-click the quote you want to merge into a quote template
and select Open.
The quote editor opens.
- Click Attach Quote.
A list of available administrator-defined quote templates displays.
- Select a quote template and click OK.
The opportunity and quote data are merged into the quote
template, and the Quote Viewer window opens with
the quote displaying as a Word document.
- To edit the document, make changes using Microsoft Word.
Note: You can make any changes you need to customize
the quote document, but your changes do not modify the quote template.
- To merge the same opportunity data into a different quote
template, click Merge and select a new template
from the Select Template window.
- Enter a name for the quote in the Custom Document
Name field to ensure that the name of the quote is unique
for the customer receiving it.
- Click Save to save the quote and
return to the quote editor.
- Click OK to close the window and
add your quote to the opportunity.
A paper clip icon appears on the Quotes tab.
- If you want to forecast the quote to close within the specified
sales period, select the Forecast check box
in the Forecast column.
- Click Save.
Results:
You now can view the quote audit log, which contains all activities related to the quote.
See Quote Audit Log.