Order Data Exceptions

When you have more than one data exception based on the same database field in a report output level, the ordering of the exceptions can impact which exception the data matches.

When you have multiple data exceptions, you may want the most restrictive exception listed first, since the data is checked against the first exception before other exceptions in the list are matched. For example, you could create exceptions in a report that show the number of open incidents each of your contacts have. You could create an exception to indicate contacts with five or more incidents and another exception to indicate contacts with ten or more incidents. If the first exception is count(incidents.i_id) > 5, and the second is count(incidents.i_id) > 10, then your data would match only the first exception even if a row had an incident count greater than ten. This occurs because the first exception has precedence over the second exception. To correct this, you would reorder the data exceptions.
  1. Select the data exception you want to move on the design surface.
  2. Click the Design tab.
  3. Click Move Up or Move Down to move the exception to the position you want.
    Tip: You can also reorder exceptions by dragging them in the exceptions report section on the design surface.