Reject a Lead

You can reject a lead from an open opportunity.

1. From an open opportunity, click Reject.

   If your profile does not let you reject leads, the Reject button is not active.

2. Click the Rejection Reason drop-down menu and select a rejection reason.
3. To provide additional information, enter a comment in the Comments field.
4. Click OK to close the Reject Lead window.
5. Click Save to reject the lead and save and the opportunity.
   Because rejected leads are associated with the Reject status, you must filter on the Reject status when searching for leads that have been rejected. You can convert a rejected lead into an active opportunity by changing its status to Active.