Set Dialog Options for the Forward Button

You can define the dialog used with the Forward button.

Before you start

See Customize the Ribbon for the procedure to add buttons to the ribbon.

Here's what to do

  1. Click Forward, either on the ribbon preview or on the bottom of the designer.
    Note: You can also set the options for the Forward button on the Quick Access ribbon by selecting it in the Configure Quick Access Buttons.
  2. Click Edit Button.
  3. Click the Button Size drop-down menu to select the size of the Forward button.
  4. Click the Button Style drop-down menu to select whether to display the button with an icon and text or only an icon.
  5. Select Add Comments to Thread to add the forward comments to the thread as a private note by default.
  6. Select Allow Agents to Control Comments to allow the user to override the default setting.
  7. Click OK.