After
you add a Transactional Mailing element to your flow diagram, you
can edit its attributes to define which mailing to send to a contact.
In addition, you can choose to send the mailing immediately, at an
exact time, or at a certain interval.
If the mailing is scheduled to be sent at a certain interval, it is stored until the mailer
daemon sends it. By default, the mailer daemon sends scheduled transactional mailings every
fifteen minutes. If you want the utility to send mailings more frequently, you must edit the
RNMD_EVENT_PROC_INTERVAL configuration setting.
Note: The Transactional Mailing element simply
schedules a mailing to be sent. It does not pause the processing of
the flow until the mailing is sent. Therefore, any elements following
this element in the flow continue to be processed immediately, even
if the mailing is scheduled to be sent in the future.
This
element can be filtered using segments. If you choose to filter a
transactional mailing, you can select whether contacts who are in
or not in the segment will be sent an email.
- Double-click the Transactional Mailing element.
The Transactional Mailing window
opens.
- Enter the name of the element in the Label field.
- Select the mailing you want to send.
- To search for a mailing, right-click the list and select Search. Then enter the mailing name in the Find field.
Note: In order to send a transactional mailing,
it must be in a launched state. If you select a transactional mailing
that has not been launched, it does not send and the system advances
to the next element in your flow diagram.
- To create a transactional mailing, click New
Transactional Mailing. See .
- Click the Schedule tab.
- Enter field information.
Schedule Tab
Field |
Description |
Immediately |
Select this option to send the email immediately
after the action occurs. |
At Exact Time |
Select this option
and click the calendar (to the right of the date field) to select
a specific date and time to send the email. If this option is
selected, a clock icon appears on the Transactional Mailing element
to indicate that a delivery time for the mailing is scheduled. |
Wait |
Select this option to send the mailing a specified amount of time after the action is triggered
in the flow. Use the up and down arrows to select the number of units, and click the
drop-down list to select the interval (minutes, hours, days, or weeks). If this option is selected, a clock icon appears on
the Transactional Mailing element to indicate that a delivery time
for the mailing is scheduled. |
- Click the Filter tab to select whether
or not contacts should be included in the segment to be filtered from
the mailing.
The default is Send This Mailing Only to People in the Following
Segment. If you leave the default, only contacts who meet the criteria
in the segment receive the mailing.
- Select the Filter this Mailing check
box.
-
Click the drop-down list and select whether or not customers in the segment will receive
the mailing.
- Select a segment for the mailing.
- To add a segment, click New Segment and see .
- To add any notes associated with the element, click the Notes tab and enter the notes.
- Click OK.