As an
alternative to creating a message from scratch, you can base your
message on existing content. You can choose to copy content into your
message and customize it, or share the content with other surveys
and messages that use the document.
- From the Message tab of a mailing or the Invitation Message
tab of a survey, click Choose Existing Content.
The Choose Document window opens.
- Select the document you want to use and click OK. If it is not already in use by another mailing, campaign,
or survey, the content is added to your message. Otherwise, the Content Already in Use window opens.
- To share the document with the items indicated in the
grid, click Share Content.
When you share a document, you can edit the content of the document,
but all other messages that share it are also modified. Likewise,
if another staff member edits the document, your message is also modified.
- To create a copy of the document, click Copy
Content.
If you edit the copied content, the original document is not
affected. Conversely, if the content of the original document is modified,
it does not affect your copy of the message.
Caution: The system automatically creates a document
containing the copied content and stores it in the Automatically Generated
folder in the Documents explorer. When you update the document in
the mailing or survey, those changes are also made to the automatically
generated copy. In addition, if you make any changes to the copy in
the Automatically Generated folder, those changes are also made to
the content of the mailing or survey. See .