Choose a Product Source

Before you can successfully synchronize lines between Oracle CPQ and Sales, you must ensure that product data exists in both systems.

Ensuring that product data exists in both systems is typically done through product synchronization on a periodic basis.

The first decision to make is deciding which application will act as your product source.

The Oracle Product Hub module of Oracle Fusion Supply Chain Management (SCM) Product Information Management (PIM) comes provisioned and fully integrated with Sales. Products must exist in this module before they can be added as either quote lines or revenue lines. Oracle CPQ includes its own Parts module, which also must be populated with products before quote lines can be created. Products are referred to as "parts" in Oracle CPQ and as "items" in Oracle Product Hub.

There are two common approaches for synchronizing products:

  • Oracle CPQ Parts is the product source, where parts are pushed into Oracle Product Hub.

  • Oracle Product Hub is the product source, where items are pulled into Oracle CPQ Parts.

Regardless of which application you use as the product source, new and updated products are pulled or pushed from Oracle CPQ to the product hub. The integration is managed inside Oracle CPQ for both scenarios.

Your choice of product source dictates how you manage the Part Integration settings in Oracle CPQ. Additionally, you should inform Oracle CPQ customer support, using My Oracle Support, of your decision, so they can configure your site as needed.

Note: You can use a different application as the product source, such as an ERP application or other legacy solution, and choose to push updates directly to the product hub and Oracle CPQ independently.