Audience and Scope

You can use this guide to get started with the implementation of Customer Data Management cloud service capabilities such as duplicate identification, duplicate resolution, address verification, and data enrichment.

This guide provides you with the concepts and procedures you need to quickly implement a simple customer data management solution in a test environment. We don't give you a comprehensive explanation of all the available features and options that you can find in other guides. Rather, we focus on key setups and leverage the default settings and on-boarding tools that Oracle provides to get you going.

We are dealing with a stand-alone customer data management implementation here. So, if you're implementing customer data management together with another service, you must follow a different set of steps for your initial setup.

This document supplements standard product documentation, which you're encouraged to review. To find complete documentation and other learning resources visit the Help Center for Oracle Customer Data Management Cloud.