1. Getting Started with Your Customer Data Management (CDM) Implementation
  2. How do I configure Oracle Address, Email, and Phone Verification service?

How do I configure Oracle Address, Email, and Phone Verification service?

You can configure Oracle Address, Email, and Phone Verification by completing the following tasks:

  1. Setup Your Account.

  2. Create Users.

  3. Configure the Manage Integration with Oracle Verification Service task in the application.

  4. Configure Manage Administrator Profile Values task in the application.

Set Up Your Account

Complete these steps to setup your account for Oracle Address, Email, and Phone Verification:

  1. Subscribe to Oracle Address, Email, and Phone Verification:

    1. Log on to the Oracle Cloud Application Console at https://cloud.oracle.com/sign-in. In case you don't yet have an Oracle Cloud account, you can sign up for Oracle Cloud at: https://myservices.us.oraclecloud.com/mycloud/signup.

    2. Purchase a subscription account for Oracle Address, Email, and Phone Verification.

      For more information, see Getting Started with Oracle Cloud, in the Related Links section of this topic.

  2. Activate your account:

    1. Open the welcome activation e-mail you received from Oracle Cloud.

    2. Click Complete My Order.

  3. Reset your password:

    1. Click the Oracle Cloud Applications Console URL.

    2. Log in to the Oracle Cloud Applications Console using the temporary password.

    3. Reset your password when you're prompted.

  4. Log on to the Oracle Cloud Applications Console to get the Oracle Address, Email, and Phone Verification API URL.

    When you sign in successfully, the Oracle Cloud Dashboard page displays a list of your activated services and the REST service endpoint URLs.

Create Users

As part of creating users, you need to create administrators and application users.

Here is how you can go about creating administrators:

  1. Log in as the Account Administrator to My Account.

  2. Assign a Service Administrator (to monitor the service) and an Identity Administrator (to manage users).

Here is how you can go about creating application users:

  1. Log in as the Identity Administrator to the Oracle Cloud Applications Console.

  2. On the Users page, click Add.

  3. Enter the data center where Oracle Address, Email, and Phone Verification is located, your identity domain and your temporary password. This information is listed in your Welcome e-mail. If you can't find this e-mail, the account administrator can resend it from My Account.

  4. Expand the Advanced Roles section, and add the Data Service Client AppID role for this user.

  5. Click Add to create this user.

If the new users don't already have a password for this domain, they get an e-mail with a temporary password. They can reset the password in the Oracle Cloud console. (The user now has credentials, but still needs to know the service URLs to log on. The Service administrator or the Identity administrator can provide this from the Welcome e-mail.)

Configure Customer Data Management Cloud to Verification Services Integration

Complete these steps to configure Customer Data Management Cloud to Data Cloud Integration:

  1. Sign in to Customer Data Management Cloud as a setup user.

  2. Navigate to Setup and Maintenance.

  3. Click the Tasks side panel to open it, and click Search.

  4. Search for and go to the task: Manage Integration with Oracle Verification Services.

  5. Enter the following information on the Manage Integration with Oracle Verification Services page:

    Select OAuth Authentication.

    For information about adding a confidential application and getting the Client ID and Secret, see Add a Confidential Application topic in the Administering Oracle Identity Cloud Service guide.

    Note: On the Client page of the Add Confidential Application wizard, in the Authorization section, select Resource Owner, Client Credentials, Authorization Code, and Refresh Token as Allowed Grant Types. Leave Redirect URL blank.
    Note: We strongly recommend that you use OAuth authentication method because Basic authentication isn’t supported in later releases. If you use Basic Authentication, don't include the question mark special character (?) in the password. For URL, remove /data/ui from the end of the instance address listed in your Welcome email and in the Cloud Console.

    For URL, remove /data/ui from the end of the instance address listed in your Welcome email and in the Cloud Console.

    For example, https://mydataservice-myidentitydomain.data.us2.oraclecloud.com.

  6. Click Save and Close.

Requesting the Welcome E-mail to be Resent

Setup steps for this service are sent through a welcome e-mail to the customer when the license is purchased. If the Oracle Address, Email, and Phone Verification URL is missing and the customer administrator has already activated the service, then the customer administrator can request resend of the Welcome e-mail by going to http://cloud.oracle.com > My Account (see the following figure).

The following figure highlights the Resend Welcome E-mail button on the My Accounts page.
My Accounts page with the resend button highlighted.

However, if the customer administrator didn't receive a welcome e-mail with links to activate the service, then the customer will have to log a service request to have Oracle Support resend the welcome e-mail so that the customer administrator can activate the service. Instructions on how to log a service request and the Customer Support Identifier associated to the service request are described in the FAQ section of Getting Started with Oracle Cloud in the Help Center.

Manage Administrator Profile Values

Complete the following steps to manage administrator profile values:

  1. Navigate to Setup and Maintenance.

  2. Search for and go to the Manage Administrator Profile Values task.

  3. Enter DAAS_PRODUCTION_MODE as the Profile Option Code on the Manage Administrator Profile Values page.

  4. Click Search. The specified Profile Option appears as the search result.

  5. Make sure that theProfile Level is Site and the Profile Value is set to No.

    Note: Don't set the Profile Level Site value to Yes. The only supported value today is No.

  6. Click Save and Close.

The integration between Oracle Address, Email, and Phone Verification and Oracle Customer Data Management Cloud is now complete.

You can find more information about Oracle Address, Email, and Phone Verification in the Using Oracle Address, Email, and Phone Verification guide.