Overview of Duplicate Identification Setup

Duplicate identification is a process that identifies potential duplicate records for organization (account) and person (contact) records. You can use this process to identify duplicates in the following situations:

  • Identify potential duplicate account and contact records in real-time when your salespeople create a customer record. This prevents the entry of duplicate records.

  • Identify potential duplicates in batch mode for records already in the database or within the batch file itself.

  • Identify duplicates during import of customer data for records already in the database or within the import batch file itself.

Duplicate identification uses the Enterprise Data Quality (EDQ) service. You require a separate license for the Oracle Fusion Data Quality Cloud Service.

You can enable Duplicate Identification by configuring the following tasks in the Setup and Maintenance work area:

Step

Description

Task Name

Where to Get More Details

Enable the Server Configuration for Matching

Enable the check box for EDQ Real-time and Batch Match Server configuration. Ensure that the Server Parameter Values (Server Address and Server Port) are complete.

Manage Server Configurations

See the topic: Enable the Server Configuration for Matching

Manage Enterprise Data Quality Matching Configurations

You can use either the predefined matching configuration shipped ready-to-use, or copy and edit these configurations to meet your matching requirements.

Manage Enterprise Data Quality Matching Configurations

See the topics:

  • Manage Enterprise Data Quality Matching Configurations

  • Key Generation

  • Considerations for Selecting Sources of Match Rules and Scoring

  • Manage Custom Match Rules and Scoring

  • Create Custom Match Rules