Run the Request Dispatch Job

The Dispatch Job processes duplicate resolution requests in Pending or Submitted status. Run this process to manage and monitor resolution requests. Running the Dispatch Process You can run this job in two modes:

• On demand. Complete the following steps to run the job on an ad-hoc basis:

  1. Open the Run Request Dispatch Job task from the implementation project. Alternatively, in the Setup and Maintenance work area, go to the following:

     • Offering: Customer Data Management

     • Functional Area: Customer Hub

     • Task: Run Request Dispatch Job

  2. Click Submit and make a note of the Process ID.

• Per a specific schedule. Do the following steps to set up a recurring job:

  1. Open the Run Request Dispatch Job task from the implementation project. Alternatively, in the Setup and Maintenance work area, go to the following:

     • Offering: Customer Data Management

     • Functional Area: Customer Hub

     • Task: Run Request Dispatch Job

  2. Click Advanced on the Run Request Dispatch Job task.

  3. Click Schedule tab and select the Using a Schedule radio button.

  4. Select the frequency and start date that you want and click Submit and make a note of the Process ID.

Review the Status of the Process

To see the list of dispatch jobs, and their statuses:

1. Go to the Tools section on the Navigator.

2. Click the Scheduled Processes link under Tools.

3. Use the Process ID that you noted earlier to search and view the status of the Schedule Duplicate Resolution Requests process.