Related Guides

You can refer to the related guides listed in the following table to understand more about the tasks covered in this guide.

Title

Description

Getting Started with Your Customer Data Management Implementation

Describes how to get started with the implementation of Oracle CX Customer Data Management capabilities, such as managing customer information, identifying and resolving duplicates, verifying addresses, and enriching data.

Using Customer Data Management

Describes how to manage customer information and identify and resolve duplicates, verify addresses, and enrich data.

Implementing Customer Data Management

Describes tasks to configure and set up Oracle CX Customer Data Management capabilities, such as, duplicate identification, duplicate resolution, address verification, and data enrichment.

Using Account and Contact Enrichment by Dun & Bradstreet

Describes how to use Oracle Account and Contact Enrichment by Dun & Bradstreet (D&B) to update company and contact data in your Oracle Cloud application.

Using Oracle Address, Email, and Phone Verification

Describes how to use Oracle Address, Email, and Phone Verification to verify and standardize addresses, emails, and phone numbers in your Oracle Cloud application.