Use the Address Book tab

Agents can use the Address Book tab to view and manage addresses associated with the shopper.

You can add or edit custom properties associated with an address. Custom properties for addresses are created by an administrator through the API. For more information, see Add custom properties to a shopper type.

For those account-based commerce users who are strictly buyers, you cannot add or edit the shipping or billing address information as it is set for the account associated with the buyer. When you are creating the new address on behalf of the customer, the default shipping country that is populated is specific to the site selected on the Customer Profile page.

Buyers with the role of Account Address Manager, Profile Address Manager, or Administrator can add, edit, or delete addresses for specific areas of the account. Account address managers cannot set default addresses.

Sub-accounts inherit the addresses of the main account and are listed in the Inherited Addresses section.

Addresses can contain first and last names other than the shopper of record.