Understand role-based access control in Oracle Assisted Selling

If you have created roles that masked properties for a customer, they will be masked in Assisted Selling.

If you have created roles that result in read-only properties, the Assisted Selling UI will not permit editing of those properties. In some cases, if the user attempts to edit the property, an error message displays.

Note that Agents and Assisted Selling users who place orders for customers need access to the properties needed to create an order.