View product details

This widget displays an interface that allows an agent to view the Product Detail page when an access point to the product detail page has been selected.

The agent-specific widget contains stock table and add-ons elements. For detailed information on viewing product details in the agent console, see View Orders.

Note that a version of this widget exists within the Storefront framework, as well. See Appendix: Layout Widgets and Elements for information on Storefront widgets.

Widget Name: agentProductDetails

Migrate widgets

If you have recently migrated and this widget may be visible in your widget list. However, the widget is using the default template file, which may not be available to the page layout. The widget.template instances that must be migrated are the following:
  • /layouts/addToPurchaseListLayout/widget.template
  • /layouts/agentProductDetailsDefaultLayout/widget.template
  • /layouts/productDetailsCPQChildeItemsLayout/widget.template

To perform these upgrades, refer to the instructions in Work with widgets.

Display Name: Product Detail - Agent

Supported Page Types:

  • agentCheckoutPageType
  • agentCreateExchangePageType
  • agentOrderDetailsPageType
  • agentPurchaseLsitPageType
  • categoryPageType
  • productPageType
  • searchResultsPageType

Layouts:

  • Agent Collection Layout
  • B2B Checkout Layout - Agent
  • B2B Edit Layout - Agent
  • Checkout Edit Layout - Agent
  • Checkout Layout - Agent
  • Create Exchange Request Layout - Agent
  • Create Return Layout - Agent
  • Process Returns Layout - Agent
  • Product Layout - Agent
  • Refunds Layout - Agent
  • Search Results Layout - Agent
  • View Return Request Layout - Agent

Elements: To understand how these elements are used, refer to the widget’s code view:

  • add-to-purchase-list
  • agent-product-details-add-item-to-purchase-list
  • agent-product-details-product-addons
  • agent-product-details-product-add-to-cart
  • agent-product-details-product-backorder-message
  • agent-product-details-product-configure
  • agent-product-details-product-description
  • agent-product-details-product-external-price
  • agent-product-details-product-image
  • agent-product-details-product-in-stock-message
  • agent-product-details-product-list-price
  • agent-product-details-product-long-description
  • agent-product-details-product-out-of-stock-message
  • agent-product-details-product-preorder-message
  • agent-product-details-product-price-range
  • agent-product-details-product-quantity
  • agent-product-details-product-sale-price
  • agent-product-details-product-shipping-surcharge
  • agent-product-details-product-title
  • agent-product-details-product-variants
  • dynamic-property