27 Use Order Approvals

Commerce includes an order approvals feature for account-based storefronts.

This feature allows an administrator to enable order approvals for an account and specify a purchase limit. When a contact within the account creates an order that exceeds the purchase limit, the order is sent to an approver for confirmation before it is submitted.

You can also integrate with an external system that determines if an order requires approval. This is useful if you want to use the system to create more complex rules than a simple purchase limit to determine if an order requires approval. For example, you might want all orders that include specific items or that are shipped to certain addresses to require approval. See Enable Order Approvals to learn how to integrate with an external system for order approvals.

The sections in this chapter describe how to accomplish various order approval-related tasks in both the Commerce administration interface and the storefront. Note that, for the storefront tasks, this section assumes that order approvals have been properly configured on the storefront side. For details on how to do this, see Enable Order Approvals.