Copy an order

Use an existing order and make a copy of it in cases where, for example, a shopper repeats a previous order or has only a few changes to it. Any order, except incomplete orders, can be copied no matter the status. However, orders placed by anonymous users cannot be copied.

To copy an order:

1. Complete a customer or order search to find the appropriate order to be copied.
   The Copy Order button is displayed for every order in the Order details section.
2. Click the button.
   A new incomplete Create Order page is created that includes the items and quantities from the previous order except for the payment details information, which is not saved in the system. If an incomplete order for the shopper is present, a dialog is displayed advising the shopper that the products in the current cart will be merged with the incomplete cart if he/she proceeds.
3. Make any necessary changes to the order, and click Place Order.