Assumptions

This integration makes the following functional assumptions:

• Orders can be created only on Commerce channels. Orders created on non-commerce channels are not within the scope of this integration.
• The Returns and exchange orders are initiated from Commerce. The cases where the returns and exchanges are created on Order Management Cloud are not synched back to Commerce.
• Commerce does not capture any credit card settlement information. It is assumed that the merchant updates the card settlement information about Commerce.
• Purchase Order status payment groups are updated as settled/No Pending Action after the payment processing is complete.
• The inventory and product SKU information is assumed to be in synch across both the systems.
• Commerce acts as the pricing and the promotions engine.
• The tax calculation for an order is performed in Commerce.
• The scope of this integration is restricted to simple products. Configurable products are out of its scope.

This integration is extensible: additional attributes can be mapped on both systems without interfering with the merchant’s use cases.