Enable and disable promotions

You can enable and disable promotions within qualifying orders.

A promotion is available to be used with a qualifying order if both of the following are true:

  • You have selected the Enabled checkbox on the promotion's Availability tab.
  • The qualifying order is placed during the time specified by the promotion’s start and end dates.

The easiest way to disable a promotion is to uncheck its Enabled checkbox.

Important: Deleting assets, such as products, catalogs, shipping methods, etc., can result in discrepancies in your system, which may produce errors. It is recommended that you disable assets instead of delete them.