Work with account addresses

Each account can be associated with multiple addresses, such as billing and shipping addresses in different states.

An account’s addresses appear in the following places:

• The Managed Account Address Book is seen by each of the account’s logged-in contacts. Contacts who are buyers can select billing and shipping addresses from the available account addresses when they place orders. Additionally, contacts who are delegated administrators and/or Account Address Managers can add and manage addresses for the account from their My Account page on the storefront.
• The Address pane in the Commerce administration interface. Only Commerce administrators can see and work with addresses here. Contacts who are delegated administrators cannot access the Commerce administration interface.

Create account addresses

To create an address for an account:

1. Navigate to the account’s Addresses page in the administration interface or on the storefront:
   • Commerce administrators in the administration interface: On the Accounts page, click the name of the account. Then click the Addresses button on the left-hand side of the screen.
   • Delegated administrators on the storefront: Click My Account, then click Account Addresses.
2. Click New Address and enter the address details.

   The table that follows this procedure describes the Address properties. Address properties in this table are part of the default address format that ships with Commerce. If your Commerce environment includes custom address formats, different properties might be available when you create an address. Additionally, custom address formats might make some of the required properties in this table optional. Contact your Site Administrator for details about creating addresses with custom address formats.

3. Click Save.

Property	Description
Nickname	(Required) An internal name that identifies the address in both the administration console and contacts’ account address book. Nicknames do not have to be unique across addresses or accounts.
Company Name	(Required) The name of the company.
Phone Number	(Required) A phone number for the company.
Address Line 1	(Required) First line of the address. For example, 1000 Smith Street.
Address Line 2	Second line of the address. For example, 4th Floor.
City	(Required) Name of the city where the address is located.
Province/State	(Required) Province or State where the address is located.
Country	(Required) The country where the address is located.
Postal/ZIP Code	(Required) Postal/ZIP code for the address.
Type	Commerce includes two types of addresses by default: Billing and Shipping. Your environment might also contain custom address types that you can select from the Type list. You can assign more than one type to each address.
Default Shipping Address	When a contact checks out on your store, the default shipping address is automatically selected and appears at the top of the list of available shipping addresses. Only one account address can be the default shipping address. By default, a sub account inherits its parent’s default shipping address. Changing the default shipping address for a sub account does not change it for the parent.
Default Billing Address	When a contact checks out on your store, the default billing address is automatically selected and appears at the top of the list of available billing addresses. Only one address can be the default billing address. By default, a sub account inherits its parent’s default billing address. Changing the default billing address for a sub account does not change it for the parent.

Edit or delete account addresses

To edit or delete an address:

1. Navigate to the account’s Addresses page in the administration console or on the storefront:
   • Commerce administrators in the administration interface: On the Accounts page, click the name of the account. Then click the Addresses button on the left-hand side of the screen.
   • Delegated administrators or Account Address Managers on the storefront: Click My Account, then click Account Addresses.
2. Select the name of the account with the address to modify.
3. Make the edits to the address.
4. Once you have made your changes, click Save.
5. To delete the address, click the delete icon in the upper right corner of the address.