Understand how approvers approve and reject orders

Order approval and rejection happens on the storefront, after order approval has been enabled and orders have been submitted that require approval.

This section applies to Storefront Classic only.

An approver can see a list of all orders pending approval, even those that were created before he became an approver.

To approve or reject orders:

1. On the storefront, log in as an approver.
2. Click the My Account link.
3. Click the Orders Pending Approval tab.

   Note: The Orders Pending Approval tab must be configured on the storefront before you can use it and it also may use a different name if your implementation team chose to use a different one. See Allow a delegated administrator to control order approvals for more information.

4. Click the order ID to view the details for an order that needs approval.
5. Provide any optional comments and then click either Reject or Approve to reject or approve the order, respectively. An email notification is sent to the shopper after an order has been approved or rejected.