Set price overrides
Your business may permit agent supervisors to override order prices in two situations: during order creation and during order amendment within the remorse period.
To set the price override permissions:
- Log into the Oracle Commerce dashboard using your admin user ID and password.
- Click the Settings icon.
- Click Agent Console Settings and display the Price Override tab.
- Select or clear the appropriate checkboxes: Order creation and Order amendment.
- Click Save.