Assumptions
This integration makes the following functional assumptions:
- Orders can be created only on Commerce channels. Orders created on non-commerce channels are not within the scope of this integration.
- The Returns and exchange orders are initiated from Commerce. The cases where the returns and exchanges are created on Order Management Cloud are not synched back to Commerce.
- Commerce does not capture any credit card settlement information. It is assumed that the merchant updates the card settlement information about Commerce.
- Purchase Order status payment groups are updated as settled/No Pending Action after the payment processing is complete.
- The inventory and product SKU information is assumed to be in synch across both the systems.
- Commerce acts as the pricing and the promotions engine.
- The tax calculation for an order is performed in Commerce.
- The scope of this integration is restricted to simple products. Configurable products are out of its scope.
This integration is extensible: additional attributes can be mapped on both systems without interfering with the merchant’s use cases.