feedback

Sends feedback to Oracle and to the Service Administrators of the environment and automatically uploads all the EPM Automate log files created in the last 24 hours from the current directory.

You may, optionally, upload additional files (for example shell scripts or Fiddler trace files) that you may want Oracle Support to use to diagnose why the current issue occurs.

This command, which mimics the Provide Feedback feature of the service, is especially useful for providing feedback (text only) to Oracle in cases where the user interface is unresponsive or you encounter an issue while running EPM Automate.

For information on the Provide Feedback feature, see Helping Oracle Collect Diagnostic Information Using the Provide Feedback Utility in Getting Started with Oracle Enterprise Performance Management Cloud for Administrators .

Applies to

Planning, Planning Modules, Financial Consolidation and Close, Tax Reporting, Account Reconciliation, Profitability and Cost Management, Oracle Enterprise Data Management Cloud, Narrative Reporting, Oracle Sales Planning Cloud, and Oracle Strategic Workforce Planning Cloud.

Usage

epmautomate feedback "Comment" [Screenshot="FILE_PATH"] [File="FILE_PATH"] where:
  • Comment is text that describes the issue about which this feedback is being submitted. Comments must be enclosed in quotation marks.

  • Screenshot, optionally, identifies the name of a graphic file that illustrates the issue for which this feedback is being submitted. You can submit multiple screenshots by repeating this parameter and value as needed.

  • File, optionally, identifies the name of a file, for example, a script, that you want Oracle support to use to resolve the current issue. Use this parameter to submit automated EPM Automate scripts or Fiddler traces to Oracle. You can submit multiple files by repeating this parameter and value as needed.

Examples

  • Windows: epmautomate Feedback "runplantypemap CampaignToReporting ClearData=True did not clear data from aggregate storage" Screenshot=C:/feedback/issue.jpg File=exampleScript.ps1 file=script.ps1
  • Linux: epmautomate Feedback "runplantypemap CampaignToReporting ClearData=True did not clear data from aggregate storage" Screenshot=/scratch/screens/issue.jpg File=/home/feedback/script.sh