1. Getting Started with Oracle Enterprise Performance Management Cloud for Administrators
  2. Working with Subscriptions
  3. Activating an EPM Cloud Subscription
  4. Instructions for First-time Customers

Instructions for First-time Customers

First-time subscribers require an Oracle Fusion Cloud EPM account to activate their order.

To create an Oracle Fusion Cloud EPM account and activate your service:

  1. Click Create New Account in the activation email to open the Oracle Fusion Cloud EPM Activate My Services web site.
    Illustration of the Oracle Cloud account activation web site
  2. Enter Cloud Account (identity domain) information.
    1. In Cloud Account Name, specify a unique account name.

      Caution:

      Pay special attention while choosing this name. The account name will be used as the identity domain name and will form a part of your Oracle Enterprise Performance Management Cloud URLs. See OCI (Gen 2) URLs for more information.
    2. In Email Address, enter the email address to which the activation email was sent.
  3. Enter Cloud Account Administrator information.
    The person designated as the Cloud Account Administrator should be capable of creating EPM Cloud instances and setting up security for them.

    Oracle creates this user in the Oracle Identity Cloud and assigns Cloud Account Administrator and Service Administrator roles to the user. Oracle also sends an email to the user with the information needed to access the My Services (OCI) to complete the next stage of the process. This email, sent by oraclecloudadmin_ww@oracle.com, is titled Action Required: Please Activate Your Services.

    This is the most powerful user account in Oracle Fusion Cloud EPM. See Learn About Cloud Account Roles in Getting Started with Oracle Cloud to understand what this user can do.

Once your EPM Cloud subscription is activated, the Oracle Cloud Account setup begins which may take some time to complete. If an attempt is made to create a user during this period, the system will generate an error message: Account setup has been already initiated or canceled.

You can create users only after receiving an email confirmation indicating that the Oracle Cloud account is ready. The subject of this email will be "Action Required: Please Activate Your Services."

Once these steps are complete, you can proceed to create Identity Domain Administrators and Service Administrators. See Creating Identity Domain Administrators and Service Administrators.