Troubleshooting OAuth Configuration

The following table lists common OAuth configuration issues.

Symptom	Resolution
Missing parameter error	Verify that OAUTH_ENABLED, CLIENT_ID, and RESOURCE_SCOPE exist in the active agentparams.ini file.
invalid_scope	Copy the resource scope again from the correct Cloud EPM resource and verify that it belongs to the same environment.
Token refresh fails	Verify the secondary audience configuration and ensure Allow Token Refresh is enabled. Reinitialize the OAuth token if necessary.
401/ Unauthorized	Confirm that the secondary audience contains the correct Cloud EPM URL and that the authorizing user has the required Cloud EPM roles and access.