Communicate Success and ROI

Now that your EPM CoE is up and running, you can communicate the success of this project and the ROI that it drives.

Base your communications on the plan that you developed in Plan Meetings and Communications.

For additional ideas, refer to the points in Implement the CoE. You can also review the Value of EPM ebook to see the typical benefits that companies receive after implementing EPM Cloud.

At Oracle, the Finance team developed a four part framework to drive business transformation and the move to Oracle Cloud EPM. The framework included these four themes:

  1. Streamline: Remove and standardize steps across the experience
  2. Empower: Enable users to complete the experience autonomously
  3. Delight: Design a positive experience that users love
  4. Automate: Automate the end-to-end experience with Oracle Cloud

For example, this framework was used to reimagine the financial planning process to drive customer and business success.

The streamline phase determined the best way to simplify the planning process and eliminate redundancies. To achieve this, the team created a Global Planning Process Owner (GPO) that had a network of contacts in each line of business, with a charter to design and continually refine the planning process and models. Standard modeling and consistent methodologies were developed to replace individual team spreadsheets. This resulted in higher quality plans and the elimination of over 100 forecasting spreadsheets. Check out the Oracle Playbook for Operational Excellence for more details.

Employees were empowered to be the owners of their own processes in a number of ways. Users built their own reports in Oracle Cloud EPM, which eliminated the burden of manual reporting and made the reports available to all users. The planning model was also continuously updated as data became available, which provided real time analysis of the business to identify potential variance issues or business risks. The entire process was automated, which helped eliminate 2,000 hours per month of data gathering and 1,040 hours per month of manual work.

Users were delighted by the cloud experience by understanding their data through visualizations, dashboards, and reports on top of real time data. Faster scenario modeling was also achieved, which allowed real-time recommendations by the finance team to business leaders.

With automation, users were freed up from manual tasks that allowed them to spend more time on analysis and other value-add activities. While these may sound like specific steps that you execute in a specific order, it is a continuous process where phases may evolve over time. To ensure the viability of your CoE, it is important to maintain the foundation that you have built, and to also provide flexibility to change over time as needed.

To read the full story of Oracle Finance’s journey to the cloud, see the following link: Operations at Oracle with Oracle Cloud EPM, Oracle@Oracle: Our Journey to the Cloud.

As a best practice, use these resources to communicate your success externally. This helps build relationships, gain recognition, strengthen your network, and promote your brand.

Additional Resources

For inspiration, review these stories by Oracle@Oracle that communicate their successes:


Communicate Success