About Key Account Planning

Key Account Planning expands Sales Planning to cover a data driven approach to sales baseline planning and impact of trade promotions on sales plans. This results in an overall view of the customer profit and loss including an assessment of promoted and non promoted volume and revenue by customer and product group. Key Account Planning helps key account managers plan trade promotion strategies in order to optimize their trade spends and offers collaborative sales planning. By using baseline planning and promotion planning, key account managers or sales managers can perform gap analysis and see the uplifts - the impact on sales volume or revenue - from running trade promotions.

You'll perform these tasks in Key Account Planning:

  • Perform baseline planning. Run predictions on your forecast by key account and product segment, perform what if scenario modeling, and make adjustments.

  • Then, in your baseline plan, use building blocks such as different pricing, placements, and product variants to identify the additional non promotional sales plan adjustments.
  • Next, add, analyze and adjust trade promotional activities to strategically close the gap between your target and plan, identifying each promotion’s incremental uplift volume on an account, trade spends and profit and loss, including additional contract measures specified for the customer and COGS, to get a full view of customer profit and loss.
  • Last, review volume and revenue plans and analyze trade spends and historical promotions to inform your key account planning and other sales planning decisions.

Key functionality includes:

  • Baseline Planning including built-in Predictive Planning

  • Integration with Quota Planning to bring in targets
  • Gap Analysis – Target versus Baseline
  • Trade Promotion Planning
    • Promotions planning by dates that drive the volumes and trade spends to corresponding months based on specified uplifts
    • Promotional What-ifs
    • Variable spending. These calculations cover taking the variable cost and applies them to promoted period volumes
    • Promotional planning use cases
      • Promotion spanning across periods
      • Promotions for single or multiple products
      • Multiple promotions for the same product in a period
      • Multiple promotions for the same product with overlapping dates
    • Adjustments to uplifts by Products
  • Trade Spend Summary and ROI on Uplift and Revenue
  • Customer Profit and Loss
    • By Customer and Product Group
    • Revenue and Uplift Revenue
    • Trade Spends – Variable and Fixed
    • COGS
    • Contract measures
  • Analytics
    • Overview Dashboards with KPIs and visualization
    • Promoted and Non promoted volumes across the customer / product/ territory hierarchy
    • Key Account Summary

Key Account Planning connects sales planning with trade promotions marketing campaigns to increase sales volume or revenue. Key Account Planning:

  • Provides forecast accuracy and reliability with data-driven sales plans for customer and product groups including trade promotions.

  • Fosters collaboration and accountability.
  • Helps you evaluate right promotion strategies by analyzing the effectiveness of your trade promotions.
  • Offers what-if scenario planning to evaluate different promotion strategies.
  • Eases the pain of managing multiple spreadsheets.
  • Offers an extensible framework based on a robust Planning platform and ability to integrate with Sales Cloud.

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video png Overview: Key Account Planning in Sales Planning Cloud