About Smart View Diagnostics
When an issue arises while using Oracle Smart View for Office, an issue you cannot resolve on your own, you can use the tools in the Diagnostics group in the Smart View ribbon to create and collect files and screenshots to send to Oracle Support. The files and screenshots you collect are used by Oracle Support to troubleshoot and resolve your issue.
Related Topics:
Displaying the Diagnostics Group in the Smart View Ribbon
Customizing Diagnostics Features