Restoring Access If Application is in Admin Mode: No New Logins allowed Message is Displayed

The message Application is in Admin Mode: No New Logins allowed is displayed if the application has been placed in Admin mode that permits only Service Administrators to sign in. The application is placed in admin mode as a result of the following conditions:

• A failed database refresh job.

  Access to the application is restricted to Service Administrators if a database refresh job fails. In such cases, a Service Administrator must complete these steps to make the application accessible to all users:

  • Fix the problem that caused the database refresh to fail. For example, if the failure is caused by an incomplete customization, remove or complete it.
  • Run the database refresh job again and ensure that it runs successfully.
• Maintenance by a Service Administrator where end-user access to the application is not desirable.

  To allow all users to access the application, change application settings by running applicationAdminMode EPM Automate command as follows:

  epmautomate applicationAdminMode false

  You may also use this procedure:

  • Sign in to the environment as a Service Administrator.
  • From the Application card on the Home page, select Settings.
  • Select All Users as the value for Enable use of Application for setting.
  • Click Save.