Resolving Login Failures in Cloud EPM SSO Setup with Fusion Applications

In scenarios where SSO is enabled between Oracle Fusion Cloud Enterprise Performance Management and Oracle Fusion Applications, Cloud EPM is unable to authenticate users if the Fusion Applications environment goes down. In this case, you may get outage notification for Fusion Applications; you will not receive an outage notification for your Cloud EPM environment.

Additionally, if the Fusion Applications to which the SSO is setup is terminated or migrated to OCI, Cloud EPM is not able to authenticate users. In this case, create a service request to Oracle to break the SSO between Cloud EPM and Fusion Applications, and then, setup the SSO directly with your Identity Provider.