Resolving Login Failures in EPM Cloud SSO Setup with Fusion Applications

In scenarios where SSO is enabled between Oracle Enterprise Performance Management Cloud and Oracle Fusion Applications, EPM Cloud is unable to authenticate users if the Fusion Applications environment goes down. In this case, you may get outage notification for Fusion Applications; you will not receive an outage notification for your EPM Cloud environment.

Additionally, if the Fusion Applications to which the SSO is setup is terminated or migrated to OCI, EPM Cloud is not able to authenticate users. In this case, create a service request to Oracle to break the SSO between EPM Cloud and Fusion Applications, and then, setup the SSO directly with your Identity Provider.