Third-Party Monitoring Tools May Impact Smart View Stability

Some of the applications monitoring Microsoft Office, such as MacAfee or Trellix, may interfere with Oracle Smart View for Office. Smart View makes many Office and Windows API calls, which may be detected, blocked, or delayed by these applications, causing stability issues for Office and Smart View. Some users may experience Excel failing when Smart View add-in is enabled.

Workaround: Administrators may review other applications running on the machine and adjust the appropriate settings.

For example, for MacAfee, deselect the "Enable deep inspection of Windows API calls EDR policy for affected hosts."

Refer to the documentation for your monitoring tools for information on disabling this option.