1. Oracle Enterprise Performance Management Cloud Operations Guide
  2. Troubleshooting EPM Cloud Issues
  3. Troubleshooting ERP Integration Functional Issues
  4. Integration of EPM Cloud UI into ERP Instance

Integration of EPM Cloud UI into ERP Instance

Recommendations

  • Using Page Composer, include only one Oracle Enterprise Performance Management Cloud URL in a page.
  • Honor the aesthetics of the host UI.

Common Causes of Errors and Solutions

Some times, EPM Cloud pages integrated into an Oracle ERP Cloud instance may not be accessible and display an error. The following are the common causes for such errors and solutions to resolve them.

  • Insufficient security assignments.

    Check if the ERP Cloud user is able to access the page directly from EPM Cloud; if not ensure that the ERP user has the appropriate role and access in EPM Cloud.

  • The referred page has been deleted from the navigation flow.

    Add the referred page to the navigation flow again and then export the URL. Use the new URL in the ERP Cloud instance.

  • The referred page is visible but its parent card or tab has not been made visible in the navigation flow.

    Make the appropriate parent tab or card visible.

  • The referred page is linked to an artifact that is either deleted or not enabled in the navigation flow.

    Make sure that the linked artifact is present and is enabled in the navigation flow.

  • The referred page path may have changed due to one of the following reasons:
    • The tab or sub-tab was moved to another card
    • The tab orientation in the card was changed (from vertical to horizontal or conversely)
    • The card was moved to another cluster
    • The card was moved out of the cluster as a top-level card

    Reexport the URL. Use the new URL in the ERP Cloud instance.

  • A navigation flow does not exist; it has been deleted.

    Add the navigation flow. Export the URL and use the new URL in the ERP Cloud instance.

    See Handling Issues with Navigation Flows for resolving issues with remotely referenced nodes.

These issues may result in a page that is visible but does not have complete information:

  • The ERP user attempting to access the page is not assigned an appropriate role in EPM Cloud.

    Verify that the ERP Cloud user is able to see complete information when directly accessing it in EPM Cloud.

  • SSO is not setup correctly.

    Ensure that SSO is setup correctly.