Notifications

If the administrator has allowed you to customize your email notification settings, then you can set an email to notify you about the application activities when there is a change in task lists and the job console. Notifications are sent to users as a batch the day after the event that triggers the notification.

A new user inherits the default email notification settings defined by the Service Administrator. This includes settings for late notifications, status change notifications, and due date reminder notifications. If the Service Administrator has allowed users to define their own email notification settings, any user can do one of the following:

  • Continue to use the default settings defined by the Service Administrator. Any updates that the Service Administrator subsequently makes to email notifications settings will be reflected in the user’s settings.

  • Customize one or more of their email notification settings. If no value is set for a particular preference, it will continue to use the default value set by the Service Administrator.

Notifications are sent in these circumstances:

  • Late Notifications: A late notification is sent to users the day after the due date of the task.

  • Status Change Notifications: A notification that the task is ready to be worked on is sent when the task status changes.

  • Due Date Reminders: A reminder is sent to users a specified number of days before the due date of the task.

Note:

All the settings are disabled if the Administrator hasn't allowed customization of the user email notification preferences. Optionally, you can select Use Administrator's Settings to prevent any user customizations to the email notification settings. In both these cases, the user will inherit the preferences set by the administrator.

To set up and enable email notifications, enter the requested information under Notifcations and Operational Notifications.

Notifications

  1. For Email Address, enter the email address where notifications will be sent.

  2. For Notifications, select which activities you want to be notified of by email when there is a change.

    For Enterprise Profitability and Cost Management, the following acitivities are available to receive email notifications:

    • Task Lists

    • Job Console

    Note: Approvals are not applicable in Enterprise Profitability and Cost Management.

Operational Notifications

  1. Select an Email Start Time and Email End Time.

  2. Under Notification Type, expand the type of notification, and then expand Task Manager to select who should receive the notification. For example, "You are the task approver and task approver is late".

  3. Under Notify Me, from the drop-down list, select the frequency with which the notification will be sent.

  4. After you have entered the notifcation information, click Save.

    You get a notification that the user preferences have been set.