Provide Feedback (v2)

The Provide Feedback (v2) feedback service sends feedback or reports an issue to Oracle.

This API is version v2.

Required Roles

Service Administrator, Power User, User, Viewer

REST Resource

POST /interop/rest/v2/services/feedback

Note:

Before using the REST resources, you must understand how to access the REST resources and other important concepts. See Implementation Best Practices for EPM Cloud REST APIs. Using this REST API requires prerequisites. See Prerequisites.

Request

Supported Media Types: multipart/form-data

Name	Description	Type	Required	Default
fileName	The name of the zip file that you want Oracle support to use to resolve the current issue.	Multipart	Yes	None
file	Multiple files like EPM Automate scripts or Fiddler traces required to be submitted to Oracle can be zipped altogether and uploaded.	Multipart	Yes	None
configuration	Details of the client, OS, URL, and description of the issue.	Multipart	Yes	None

Example URL

https://<SERVICE_NAME>-<TENANT_NAME>.<SERVICE_TYPE>.<dcX>.oraclecloud.com/interop/rest/v2/services/feedback

Sample Configuration

configuration:{"configuration":{"Operating_System": "Windows
10","EPMAutomate_Version":"22.11.12","Java_Vendor":"Oracle Corporation",
"Java_Version":"1.8.0_341","URL":"http://slcar287.usdv1.oraclecloud.com:12847"},
"description":"Issue description"}}

Response

Supported Media Types: application/json

The following table summarizes the client request.

Table 9-100 Parameters

Name	Description
details	Published in case of errors with the error string
status	See Migration Status Codes
items	Details about the resource
issueRef	Feedback reference to contact Oracle support
links	Detailed information about the link
href	Links to API call
action	The HTTP call type
rel	Possible value: self
data	Parameters as key value pairs passed in the request

Example of Response Body:

"details": null,
    "status": 0,
    "items": [
        {
            "issueRef": "UDR_default_epm_default_cloud_admin_2022_10_11_01_47_10"
        }
    ],
    "links": [
        {
            "href": "https://<SERVICE_NAME>-<TENANT_NAME>.<SERVICE_TYPE>.<dcX>.oraclecloud.com/interop/rest/v2/services/feedback",
            "action": "POST",
            "rel": "self",
            "data": null
        }
    ]
}

Sample cURL command

curl -X POST -s -u '<USERNAME>:<PASSWORD>' -o response.txt -D respHeader.txt
-H 'Content-Type: multipart/form-data' -F 'fileName=abc.zip' -F 
'configuration={"configuration":{"Operating_System": "Windows 10",
"EPMAutomate_Version":"22.11.12","Java_Vendor":"Oracle Corporation",
"Java_Version":"1.8.0_341","URL":"https://<SERVICE_NAME>-<TENANT_NAME>.
<SERVICE_TYPE>.<dcX>.oraclecloud.com"},"description":"abc"}}' -F 'file=@/
C:/Users/abc/Sample.zip' 'https://<SERVICE_NAME>-<TENANT_NAME>.<SERVICE_TYPE>.
<dcX>.oraclecloud.com/interop/rest/v2/services/feedback'