5Duration, Travel Time, and Capacity Category Calculations

Duration, Travel Time, and Capacity Category Calculation

A Capacity Management API request can be used to calculate and return some activity parameters. In addition, special request options are to be checked and all data necessary to calculate the values must be present in the request.

For example, capacity management may be used by the Statistics Agent to retrieve travel and duration statistics.

The following table describes presents the set of parameters, the values of which can be returned with the Capacity Management API to an external system.

Table Duration, Travel Time, and Capacity Category Calculation

Parameter

Description

Flag to check

Properties required for the response

Duration

Number of minutes required to perform an activity

calculate_duration

All properties defined in the Manage Application → Company Settings → Statistics Parameters → Activity duration stats fields

Travel time

Number of minutes required to travel to the activity location from the previous activity (from the start location)

calculate_travel_time

All properties defined in the Manage Application → Company Settings → Statistics Parameters -> Activity travel stats fields

Capacity categories

See

capacity categories

calculate_work_skill

All properties used in all conditions defined in the Manage Application → Company Settings → Work Skill Conditions