You can reset an admin user by creating a new user or resetting password for an existing administrator from the Field Service Cloud Service Console.
- Login to Oracle Field Service Cloud Service Console with your credentials.
- For any of the subscribed instances that you want to reset
admin password, click on the menu present on the right side of the
The Reset Admin User window appears on the screen.
- Select Reset Password and click Continue.
- Enter the admin username in the Username text box.
- Click Generate Password.
A confirmation window appears on the screen.Note: You cannot reset password for users related to ‘SAML’, ‘LDAP’, and ‘OpenID’ Login policy.
Create New User
You can create new admin user from the Reset Admin User window. You need to select the Create New User option and click Create.
A confirmation dialog appears on the screen that ‘Admin user has been created successfully’.