Inventory Tab
The Inventory tab displays the details of the equipment that is either installed at the service address or is required to complete the activity. You can use this page to change equipment on behalf of a resource working at the service location. Administrators can configure the details that you want to display on this tab, using the Inventory Identifiers Context Layout Structure.
You cannot update the inventory details for a completed activity.
The display of information on the Inventory tab depends on your device. If your device’s screen is wider than 1024 pixels, the inventory details display as a table. You can drag the inventory table horizontally on a desktop device.
The Required Inventory section always displays first on the Inventory tab. There is no configuration required for it. The remaining inventory items display below the Required Inventory section. On tablets and mobile devices, if there is more than one item, inventory items are grouped by inventory type. An inventory group is collapsed, if there are more inventory items than set on the Mobile Inventory Count setting on the User Options page.
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Serial Number: A unique number that identifies a piece of equipment and (usually) its manufacturer. A house icon indicates the equipment is located on the customer’s premises; a truck icon indicates it is in the resource’s truck.
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Pool: A grouping of inventory by location and/or condition, such as installed/deinstalled. The term "pool" is fluid and may sometimes be used to indicate ownership, such as a resource pool.
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Actions: Links for the types of actions that may relate to this specific inventory. These links vary based on your company’s configuration.