Order and Receive Parts using Parts Ordering Plugin

Parts Ordering is a standard plugin that comes with Oracle Fusion Field Service; it automates the process of ordering and receiving parts. You can use the plugin to order parts when the parts you need aren’t available with nearby mobile workers, warehouses, or in your van.

You can see the Parts Ordered tile on the My Route page only if your administrator has added it. For more information, refer to Add the Parts Cart and Ordered Parts Buttons.

You can order for a part to perform a follow up activity for a customer, or to replenish the stock in your van. When you order a part, the plugin creates a not-ordered activity in Oracle Fusion Field Service and an order in Oracle Supply Chain & Manufacturing. Currently you can order parts only for yourself.

Here's a general outline of the process:

  • Install and Activate the Plug-In: Ensure the Parts Ordering Plug-In is installed and activated in your system. For more information, see Activate the Parts Ordering Plugin.
  • Navigate to the Activity: Log in as a technician or user with the appropriate permissions and locate the activity where you want to add parts. For more information, see Add the Activity Type Required for the Parts Ordered Plugin.
  • Order Parts: Use the plugin to order the required parts. For more information, see Order a Part topic in the Using Core Application Guide.
  • Add Parts to the Activity: Once the parts are ordered and received, you can associate them with the specific activity. For more information, see Receive an Ordered Part in the Using Core Application Guide.