Offline Mode Tasks

You can access the application features offline, only if you have subscribed to Oracle Fusion Field Service Professional, Enterprise, and/or Mobility Cloud Service.

This table lists the tasks that you can and cannot perform offline:

Tasks You Can Perform Offline	Tasks You Cannot Perform Offline
For the route, you can: Activate/deactivate/reactivate route Browse the activities list Print the route Add activities Send resource requests Browse the resource-request list Browse resource-request details For scheduled activities, you can: Change activity order/position in the route Browse activity details Edit activity details Set an activity to started/completed/canceled/delayed/suspended/not done Delay/adjust time Create/complete/delay pre-work Send activity requests Browse the activity-request list Browse activity-request details For non-scheduled activities, you can: Send activity requests Cancel activities Browse activity details Edit activity details For inventory, you can: Browse the inventory list Browse/edit inventory details Add/edit/install/deinstall/exchange inventory Send inventory requests Browse the inventory-request list Browse inventory-request details For other tasks, you can: Manage activity links (with some constraints) Search the Parts Catalog (if provisioned and cached) Work with segmentable activities (however, the number of segments cannot be calculated correctly)	For resources, you cannot: Log in/log out Note: If you close and then reopen your browser during the time you are offline but are within the session expiration time, the browser restarts and the offline session resumes. Enter the URL of any page to access the Restore page. Change your password View maps, directions, or map layers View calendars Select a resource or change users Change options Manage activities not on today’s route Add a teamwork activity Reschedule an activity View nearby activities View activity history Download and view thumbnails of files, images, and signatures Note: You can add new files to the activity when you are offline, but they are synchronized only when you are back online. By design Filter restrictions are applied only when you are online. When you are offline, you can only use the options that were loaded in the filter till the time the device went offline. Preview files that are already on the server Use buttons that are only available for online use Use Oracle Fusion Field Service Collaboration Service Use Oracle Fusion Field Service Smart Location Field managers cannot: Note: These tasks are in addition to the ones listed above. Move an activity to another resource (when move within a user’s route is enabled) View all resources on the resource selection page if all resources don't fit on a single screen View the Manage page Perform resource-management functions including, but not limited to: Create/edit groups Make calendar changes Use the team map Use the Gantt view Access Routing, Capacity, and Forecasting pages

Tasks You Can Perform Offline

Tasks You Cannot Perform Offline

For the route, you can:

Activate/deactivate/reactivate route
Browse the activities list
Print the route
Add activities
Send resource requests
Browse the resource-request list
Browse resource-request details

For scheduled activities, you can:

Change activity order/position in the route
Browse activity details
Edit activity details
Set an activity to started/completed/canceled/delayed/suspended/not done
Delay/adjust time
Create/complete/delay pre-work
Send activity requests
Browse the activity-request list
Browse activity-request details

For non-scheduled activities, you can:

Send activity requests
Cancel activities
Browse activity details
Edit activity details

For inventory, you can:

Browse the inventory list
Browse/edit inventory details
Add/edit/install/deinstall/exchange inventory
Send inventory requests
Browse the inventory-request list
Browse inventory-request details

For other tasks, you can:

Manage activity links (with some constraints)
Search the Parts Catalog (if provisioned and cached)
Work with segmentable activities (however, the number of segments cannot be calculated correctly)

For resources, you cannot:

Log in/log out

Note: If you close and then reopen your browser during the time you are offline but are within the session expiration time, the browser restarts and the offline session resumes. Enter the URL of any page to access the Restore page.
Change your password
View maps, directions, or map layers
View calendars
Select a resource or change users
Change options
Manage activities not on today’s route
Add a teamwork activity
Reschedule an activity
View nearby activities
View activity history
Download and view thumbnails of files, images, and signatures

Note: You can add new files to the activity when you are offline, but they are synchronized only when you are back online. By design Filter restrictions are applied only when you are online. When you are offline, you can only use the options that were loaded in the filter till the time the device went offline.
Preview files that are already on the server
Use buttons that are only available for online use
Use Oracle Fusion Field Service Collaboration Service
Use Oracle Fusion Field Service Smart Location

Field managers cannot:

Note: These tasks are in addition to the ones listed above.

Move an activity to another resource (when move within a user’s route is enabled)
View all resources on the resource selection page if all resources don't fit on a single screen
View the Manage page
Perform resource-management functions including, but not limited to:
- Create/edit groups
- Make calendar changes
- Use the team map
- Use the Gantt view

Access Routing, Capacity, and Forecasting pages