Travel Time Calculation Quality and Alerts

Oracle Field Service (OFS) provides different ways to notify you that the travel between locations (both activity locations and start/final resource locations) may be calculated with low accuracy.

This could be due to data-driven issues along with options to debug the travel-related data quality.

Route Level Travel Alerts

Alerts Details

Alert	Details	Fix
Resource start/final location is not defined *	Either one or both of the resource locations are empty	efine start and/or final location for a resource
Resource start/final location is geocoded with low accuracy	Address of the resource start and/or final locations is incorrect Address of the resource start and/or final locations is correct but cannot be geocoded properly	check if the address of the resource start and/or final locations is correct provide coordinates for those locations manually
Activity neither has coordinates nor travel key filled	Activity address is incorrect Activity address was not geocoded yet Activity address cannot be geocoded Activity travel key fields are (partially) missing Too few statistical data for the given travel key value	check if the activity address is correct provide missing information for key travel fields review travel key field use more broad configuration, if possible. provide activity coordinates manually
Activity was not geocoded	Activity address is incorrect Activity address was not geocoded yet Activity address cannot be geocoded	check if the activity address is correct provide coordinates for the activity manually
Activity is geocoded with low accuracy	Activity address is incorrect Activity address cannot be geocoded properly	check if the activity address is correct provide coordinates for the activity manually